Systems & Smiles

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IT Basics for Business

When it comes to managing your IT systems it’s good to know the basics. But if you’re wondering, what are the basics of IT for business?—don’t worry, we’ve got you covered. Whether you’re setting default apps, adding printers, or managing network drives, having a solid foundation in IT basics can save time and headaches.

At Systems&Smiles, we believe IT shouldn’t feel overwhelming. This ever evolving guide will walk you through some essential IT basics to ensure your systems run smoothly including setting default apps, adding printers, and managing network drives.


Setting Default Apps

Default apps define which program your device uses for tasks like opening files or sending emails. For example, setting Adobe Reader as your default PDF viewer ensures those files open correctly every time.

Steps for Windows:

  1. Click the Start icon and open Settings.
  2. Navigate to Apps > Default Apps.
  3. Scroll to Choose Default Applications by File Type.
  4. Select the file type (e.g., .pdf) and choose your preferred app from the list.

Steps for Mac:

  1. Right-click the file you want to change.
  2. Select Get Info > Open With.
  3. Choose the desired app from the dropdown menu.
  4. Click Change All to make it the default for all similar files.

Image Placeholder: Changing Default Apps on Windows


Adding a Printer

Connecting a printer to your device is straightforward with these steps.

For Windows:

  1. Click the Start button, then go to Settings > Devices > Printers & Scanners.
  2. Select Add a Printer or Scanner.
  3. Choose your printer from the list and click Add Device.

For Mac:

  1. Open System Preferences > Printers & Scanners.
  2. Click the + button to add a new printer.
  3. Select your printer from the list and click Add.

Image Placeholder: Adding a Printer on Windows and Mac


Managing Network Drives

Network drives allow you to access shared files across your team, streamlining collaboration and storage. Here’s how to manage them effectively.

Removing a Network Drive on Windows:

  1. Open File Explorer and select This PC.
  2. Find the drive under the Network Locations group.
  3. Right-click the drive and select Disconnect.

Adding a Network Drive:

  1. In File Explorer, click the Map Network Drive icon.
  2. Choose a drive letter and enter the path to the shared folder (e.g., \\123.456.7.890\sharedfolder).
  3. Select Reconnect at Sign-In to keep it mapped.

If this seems a bit too complicated, contact your friendly IT support crew!

Image Placeholder: Mapping a Network Drive on Windows


What Are the Basics of IT for Business?

IT basics like setting default apps, adding printers, and managing network drives are the foundation of a well-organised and efficient IT system. Mastering these essentials not only saves time but also enhances your team’s productivity.


Understanding what are the basics of IT for business is all about empowering your team to work smarter, not harder. At Systems&Smiles, we specialise in simplifying IT, so your tools and systems support your goals without adding unnecessary complexity.

Need help setting up your IT systems? Get in touch today—we’re here to make IT easy and stress-free!

Photo by Christina @ wocintechchat.com on Unsplash

S&S Systems:

Our solutions, rolled out in two phases, were game changers for a distributed workforce!. First, we consolidated disconnected platforms into Microsoft 365’s suite of apps. In Phase 2, new processes were designed for a 100% remote workforce in two countries. We automated and systematised all IT, from device purchasing to onboarding and offboarding.

S&S Smiles:

No more hassles keeping track of dispersed hardware.

Security risks of hardware floating around eliminated.

Expanded remote service to include localized repair options.

Cost and time savings.

S&S Systems:

Since innovation is foundational to our client’s business, they totally entrusted us to reimagine their IT from start to finish. We consolidated and streamlined systems, achieved cyber essentials certifications in 3 months, and implemented our zero-touch deployment of Macs and PCs, including architecture industry-specific software needs.

S&S Smiles:

No more friction and frustration, not to mention cost and time savings! IT went from being a nightmare to a dream – and now we’re working on an IT roadmap strategy to evaluate future hardware and software needs as well as optimize their IT infrastructure as they grow.

S&S Systems:

We automated and streamlined all things IT, from device purchasing and management to onboarding and offboarding to core app implementation (e.g., Google workspace, Slack, Vanta) and tackled SOC2 compliance from A to Z.

S&S Smiles:

Zero-touch Mac deployment is now a team crowd pleaser, not to mention the fancy IT and media kit we installed in their posh new offices that work seamlessly, especially during new business pitches! What’s more, no big brand prospect is off the table for our client now that their compliance issues are in-hand.