The Systems
We help you avoid IT problems and ensure your needs are met, now and in the future.
Services at a glance
We’ll meet you where you are in your business journey from the basics to the 5-year roadmap.
IT Essentials
TIER 1
Subscription fee per user
- Device Management
- Apps/Software Management
- Security Basics
- 24/7 Support
Custom Projects
TIER 2
Tier 1 + bespoke fee-based add-on projects
- Complex Compliance Requirements
- Added Security Requirements
- Industry-specific Tools
- Cloud Migration
Strategic Consulting
TIER 3
Tier 1 + retainer fee for consulting services
- Preparing multi-year IT budget scenarios
- Ensuring Security readiness for scaling customers, data
- Evaluating new workflows and apps
- Tier 2 fee-based projects can also be incorporated
The S&S Difference
We’re proactive IT problem solvers who speak human and deliver business impact.
- Avoid problems with proactive service
- Purchase and set up hardware
- Manage employee onboarding/offboarding
- Track and manage system updates
- Replace outdated systems
- Keep internet stable
- Prevent cyber attacks
- Ensure data is secure
- Keep vital systems backed up
- Manage compliance
- Provide 24/7/365 human support, worldwide
- Access IT status via a real-time dashboard
- Monthly check-ins to anticipate needs
- Give your team all the reasons to smile
IT Essentials
Our subscriptions are based on a monthly fee per IT user and offer multiple packages tailored to your needs
– all of which include these basics.
Every bit of kit you buy has a lifecycle. We help you choose the best products – not just in terms of performance, but also in terms of their lifetime value to you. We buy, deploy, replace, reassign, repair, collect and even recycle your stuff.
Keeping track of software licences, renewals, upgrades, downgrades and migrations can be a little tricky. How does it all integrate? We’ve got a process to stay on top of it, we can even train your team to use the software you need.
We’re often the first people that new colleagues deal with when they start – organising their hardware, software and access. We’ll support your staff from their first day to their last, and ensure the transition is just as smooth.
We take a holistic approach so whether it’s you laptops or software or data or people, if there’s something you need to do, the chances are we’ve got a process for it. Refined over time, our IT recipes are tried and tested.
It’s super important to make sure your data is safe, secure and backed up. We’ve got proven methods for keeping it all safe. We ensure compliance certification and all the access controls are in place to keep everything clean and tidy.
Wherever your team is and whenever they have questions or issues, we’re only one call away. A real human being who’s familiar with your business can troubleshoot and deliver in-person assistance on any continent when needed.
Custom Projects
Since we cater to startups, lifestyle brands, architects, and other creative industries, we are familiar with IT issues you’re likely to encounter. Here are some examples.
Office Moves?
Compliance Concern?
Internet Speed and Bandwidth?
Strategic Consulting
Our proactive, consultative approach extends to advising clients on IT that will impact the
business years down the road. Here are some examples of how we can help.
Advanced Security
Workforce Planning
New Systems
We’ve got you covered
How it works
Brief us on your business goals, operations, and where your IT is and isn’t working for the team. We’ll follow up with a proposal to manage your day-to-day needs per employee and scope any other projects you want us to tackle.
As specialists in supporting high-growth companies, we will anticipate the hardware and systems pitfalls you want to avoid at each stage, while also helping you navigate important IT decisions that will impact your business for years to come.
Our seamless onboarding process includes creating a dashboard to track devices, licenses, and security essentials, as well as your go-to IT roadmap. Our support team is on standby to handle glitches in real time and does monthly check-ins to ensure we’re all in sync.
Want to find out how we can help your business?