Systems & Smiles

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How device management works

Has someone mentioned device management around the office and you’ve secretly wondered what that is? If you’re confused about the process of device management or how device management works this guide should help you out.

In today’s connected world, keeping company devices secure, efficient, and up-to-date is more critical than ever. Device management isn’t just about troubleshooting—it’s about ensuring every device in your business ecosystem is working as hard as you are.

At Systems & Smiles, we believe in a straightforward approach to IT, and device management is no exception. In this post, we’ll break down how device management works and how it benefits your business.


What Is Device Management Used For?

Device management refers to the use of tools and practices to monitor, secure, and maintain your company-owned devices. Whether it’s laptops, phones, or tablets, device management ensures your tech stays functional, secure, and compliant.


The Process of Device Management

1. Security and Consistency Across Devices

Device management starts with keeping all devices secure and running smoothly. This involves:

  • Consistent security updates to protect against emerging threats.
  • Regular OS and app updates to enhance performance.
  • Alerts for storage issues to prevent disruptions.

Image Placeholder: Security Update Process Example


2. Protecting the Company

Effective device management safeguards your business in several ways:

  • Inventory Tracking: Up-to-date records of all devices and their lifecycle stages, enabling smart budgeting and timely replacements.
  • Remote Locking: In case of loss or theft, IT can remotely lock devices to protect sensitive data.

Image Placeholder: Inventory Management Dashboard


3. Ensuring User Privacy

Privacy is a top priority, and device management respects the boundaries between company and personal data.

  • For Company-Owned Devices Only: Device management tools are only applied to company-provided hardware.
  • No Tracking of Personal Data: IT cannot see personal files or location data on your devices.

Why Is Device Management Important?

Device management supports your team by ensuring their tools are always ready to perform. It also protects your business by minimizing risks, like data breaches or compliance failures, that could arise from unmanaged devices.


How Systems & Smiles Simplifies Device Management
At Systems & Smiles, we use best-in-class tools to ensure your device management is seamless and effective. By balancing security and usability, we make IT less intimidating and more empowering for your business.


So, what is the process of device management? It’s all about creating a secure, streamlined environment for your team to do their best work. With device management, your tech becomes an enabler, not an obstacle.

Want to learn more about what device management is used for and how it can support your business? Systems&Smiles is here to make IT simple and stress-free—get in touch today to see how we can help!

Photo by Petr Macháček on Unsplash

S&S Systems:

Our solutions, rolled out in two phases, were game changers for a distributed workforce!. First, we consolidated disconnected platforms into Microsoft 365’s suite of apps. In Phase 2, new processes were designed for a 100% remote workforce in two countries. We automated and systematised all IT, from device purchasing to onboarding and offboarding.

S&S Smiles:

No more hassles keeping track of dispersed hardware.

Security risks of hardware floating around eliminated.

Expanded remote service to include localized repair options.

Cost and time savings.

S&S Systems:

Since innovation is foundational to our client’s business, they totally entrusted us to reimagine their IT from start to finish. We consolidated and streamlined systems, achieved cyber essentials certifications in 3 months, and implemented our zero-touch deployment of Macs and PCs, including architecture industry-specific software needs.

S&S Smiles:

No more friction and frustration, not to mention cost and time savings! IT went from being a nightmare to a dream – and now we’re working on an IT roadmap strategy to evaluate future hardware and software needs as well as optimize their IT infrastructure as they grow.

S&S Systems:

We automated and streamlined all things IT, from device purchasing and management to onboarding and offboarding to core app implementation (e.g., Google workspace, Slack, Vanta) and tackled SOC2 compliance from A to Z.

S&S Smiles:

Zero-touch Mac deployment is now a team crowd pleaser, not to mention the fancy IT and media kit we installed in their posh new offices that work seamlessly, especially during new business pitches! What’s more, no big brand prospect is off the table for our client now that their compliance issues are in-hand.