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How IT WorksManual

Wifi Troubleshooting

Few things are more frustrating than a slow or unreliable internet connection—especially when you’re trying to get work done. Whether you’re experiencing lag, disconnections, or issues connecting to WiFi networks, these common problems can bring your productivity to a halt and you’ll need someone to help with troubleshooting your business wifi.

At Systems&Smiles, we know how important reliable internet is for businesses. This guide covers essential tips for Business WiFi troubleshooting and solutions to common issues like can’t connect to WiFi. Let’s get your network back on track!

Business WiFi Troubleshooting

Running a WiFi Speed Test

Testing your WiFi speed is a great first step in diagnosing connectivity issues. It gives you a snapshot of how fast your internet is performing and can help identify whether the problem is with your network or the WiFi signal.

Steps to Test WiFi Speed:

  1. Visit Speedtest.net on your computer or mobile device.
  2. Click Go to begin the test.
  3. Record the results, including download and upload speeds.

Pro Tips for Testing:

  • Run tests from different locations, such as near your router and in your usual work area, to check for signal strength inconsistencies.
  • Compare the results with your internet plan to ensure you’re getting the speed you’re paying for.

Image Placeholder: WiFi Speed Test Results

Can’t Connect to WiFi?

Sometimes devices fail to connect to a WiFi network, even if they’ve connected before. This issue often arises from outdated network settings or saved credentials.

How to Forget and Reconnect to a WiFi Network:

On Mac:
  1. Go to System Preferences > Network.
  2. Select WiFi from the sidebar, then click Advanced.
  3. In the Preferred Networks list, find the problematic network and click – to remove it.
  4. Restart your Mac, then reconnect to the network and re-enter the password.
On Windows:
  1. Open Settings > Network & Internet > WiFi.
  2. Click Manage Known Networks.
  3. Select the problematic network, then click Forget.
  4. Restart your computer, then reconnect by selecting the network and entering the password.

Image Placeholder: Forgetting a WiFi Network on Mac

Additional Business WiFi Troubleshooting Tips

Check for Interference

Objects like walls, large furniture, or electronic devices can weaken your WiFi signal. Consider relocating your router to a central, elevated location to improve coverage.

Restart Your Router

A simple router reboot can resolve many connectivity issues. Turn it off, wait 30 seconds, and then turn it back on.

Tether with a Mobile Hotspot

If WiFi is unreliable, try tethering your device to a mobile hotspot. This can serve as a temporary fix while diagnosing the issue.

Image Placeholder: Restarting a Router for Better WiFi Performance

Why WiFi Troubleshooting Matters for Businesses
In a business setting, slow or unreliable internet can disrupt operations and frustrate employees. Mastering business WiFi troubleshooting ensures minimal downtime and helps keep your team productive.

Conclusion
WiFi issues are annoying, but they’re often fixable with a few troubleshooting steps. From testing your speed to reconnecting to networks, these tips make resolving connectivity problems simple.

Still struggling with business WiFi troubleshooting or persistent connectivity issues? At Systems & Smiles, we specialise in making tech stress-free. Reach out today, and we’ll help keep your business connected and running smoothly!

Photo by Stephen Phillips – Hostreviews.co.uk on Unsplash

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