Systems & Smiles

IT Support for Lifestyle/Wellness brands

Customer retention makes or breaks lifestyle and wellness brands so your IT infrastructure has to be rock solid

Your Top 3 IT Challenges

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Reliable IT Support Services

Since lifestyle and wellness brands are laser-focused on driving sales, IT roadblocks like your website or Customer Relationship Management (CRM) platform going down are business-critical. Our concierge IT is an outsourced service that handles everything to keep your business humming. We’ll ensure devices are up-to-date, systems have backups, devices are procured, 24/7 support is available to the team, and more.

Roger Relationship

I was hosting a “listen and learn” session for our top customers and our Internet crashed. We lost valuable insights to improve our product experience.

Systems & Smiles

We can quickly assess the issues and set up your infrastructure to minimize the risk of that ever happening again!

Fiona Feelwell

Our wellness product line is sold exclusively online. From employees falling for phishing scams to vulnerabilities in our CRM platform, I don’t have confidence that our platform is secure.

Systems & Smiles

Our security and compliance team has a standard process for assessing your infrastructure, implementing improvements, and training the team to support the protocols. Leave it to us and we’ll replace fear with faith!

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Customer Data Security: Ensuring Privacy and Trust

Whether you sell to consumers or through distributors, your customers are your business. Securing their data, particularly personal information is ground zero for earning their trust. Handoff security issues to our experts, including SOC 2 or GDPR compliance and internal protocols, so you can focus on building customer relationships.

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Customised IT Management Solutions

Growing lifestyle and wellness brands don’t typically have dedicated IT staff. At the same time, you need standardized internal systems and rules of the road to ensure that security is never compromised. In addition to handling your day-to-day IT, we can craft your IT toolkit so it works for the team and keeps your data safe. From file sharing to storage to communications, we’ll tailor the framework to your team.

Fran Frustrated
I handle corporate accounts that sell our wellness products to their patients and club members. They all use different file-sharing platforms so I have to go outside of our platforms to get our Marketing Materials.

Systems & Smiles

We can share examples of how we’ve helped other health/wellness clients navigate this situation. Let’s talk to get into the details!

What IT hassles keep you up at night?

Why S&S

Our expertise in supporting lifestyle and wellness brands means that we can share relevant best practices and anticipate the IT needs you may not see coming.

You're in good hands

10+ year track record, verified credentials

Outsourced IT Services

Our concierge IT not only covers all the basics but also is tailored to lifestyle brands with big growth ambitions.

IT Essentials

Handoff day-to-day IT to our experts whether your team is on-site, remote, or hybrid.

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Custom Projects

From industry-specific software to client-specific compliance, we’ve got you covered.

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Strategic Consulting

If you have big growth ambitions, we’ll make sure your IT is ready for your next move!

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Book a consultation

Offload your IT worries in a no-risk, no-cost one hour session. We’ll listen, and then lay out a proactive approach to making your business hum. See how user-friendly we are!

Anything, Anytime, Anywhere

Our online concierge team can help your staff anywhere in the world, in any time zone 24/7/365. Onsite technicians can deliver projects across the UK & Ireland.

Our Locations

London, UK

In the centre of Shoreditch, our clients are taking on traditional industries and revolutionising markets.

18 Finsbury Square, London EC2A 1AH

Manchester, UK

We support bold innovators shaping the future of shopping, dining and entertainment.

9 Great Ancoats Street, Manchester M4 5AD

Dublin, Ireland

Home to some of our most exciting finance, technology and SaaS clients.

42 Pearse Street, Dublin D02 YX88

Need on-the-ground support elsewhere in Europe, in the US, or on another continent? We have trusted partners all over the world who seamlessly extend our services. Tell us more about your priority locations.

S&S Systems:

Our solutions, rolled out in two phases, were game changers for a distributed workforce!. First, we consolidated disconnected platforms into Microsoft 365’s suite of apps. In Phase 2, new processes were designed for a 100% remote workforce in two countries. We automated and systematised all IT, from device purchasing to onboarding and offboarding.

S&S Smiles:

No more hassles keeping track of dispersed hardware.

Security risks of hardware floating around eliminated.

Expanded remote service to include localized repair options.

Cost and time savings.

S&S Systems:

Since innovation is foundational to our client’s business, they totally entrusted us to reimagine their IT from start to finish. We consolidated and streamlined systems, achieved cyber essentials certifications in 3 months, and implemented our zero-touch deployment of Macs and PCs, including architecture industry-specific software needs.

S&S Smiles:

No more friction and frustration, not to mention cost and time savings! IT went from being a nightmare to a dream – and now we’re working on an IT roadmap strategy to evaluate future hardware and software needs as well as optimize their IT infrastructure as they grow.

S&S Systems:

We automated and streamlined all things IT, from device purchasing and management to onboarding and offboarding to core app implementation (e.g., Google workspace, Slack, Vanta) and tackled SOC2 compliance from A to Z.

S&S Smiles:

Zero-touch Mac deployment is now a team crowd pleaser, not to mention the fancy IT and media kit we installed in their posh new offices that work seamlessly, especially during new business pitches! What’s more, no big brand prospect is off the table for our client now that their compliance issues are in-hand.