Systems & Smiles

IT Support for Creative/Marketing Agencies

Whether you're an architecture firm, a design company, or an advertising agency, we understand what it takes to keep your IT humming

Your Top 3 IT Challenges

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Outsourced IT Support Services: Global 24/7 Assistance for Creative Teams

We know you don’t want to deal with IT; you just need it to work. You can leave IT support to us so your creative teams can spend time on what’s business-critical. Our outsourced IT is a concierge service that will procure your hardware and software, provide 24/7 support anywhere in the world, make sure all your IT is secure, and more.

Maggie Marketer
I’m organizing a virtual conference and need to make sure all the IT works. Help!

Systems & Smiles

No problem, we’ll get you sorted. Let’s connect to talk through your requirements and we’ll handle all the setup.

Dennis Draftsman
I know that moving our data to the cloud will save us time and money but I’m worried that it will disrupt our day-to-day business.

Systems & Smiles

Whether your team uses Apple, Windows, or both, we’ll prioritize your projects to determine a thoughtful migration process that keeps your operations humming.
petrol

Efficient Cloud Migration Services for Creative Firms: Seamless Transition for Architects, Designers, and Agencies

Creative firms like advertising agencies, design firms, and architects deal with big files that have to be shared with clients and industry-specific software like BIMCloud, ArchiCAD, Adobe Illustrator, Final Cut Pro, and more. If you want to migrate from on-premise servers to the cloud, we know how to do it so it works for the near- and long-term.

rocket

Security and Compliance Solutions for Architects, Marketing Firms, and Creative Agencies: Ensuring ISO 27001 Certification and Data Protection

If your client list includes large corporations, you probably will be required to demonstrate that their IP and/or data will be secure. Compliance certifications like ISO 27001 may also be required. Our managed IT services for architects, marketing firms, and creative agencies can take any security or compliance needs off your plate and ensure you have the right internal protocols in place.

Barbara Bigboss

I don’t have the IT expertise to deal with clients’ security and compliance requirements; I need an outsourced IT partner for creatives that I can trust to handle it all.

Systems & Smiles

We’ll manage a process that’s not time-consuming for you and ensures your employees know their roles in maintaining the standards.

What IT hassles keep you up at night?

Why S&S

Our expertise in your industries means that we can share relevant best practices and anticipate the IT needs you may not see coming.

You're in good hands

10+ year track record, verified credentials

Outsourced IT Services

Our concierge IT not only covers all the basics but also is tailored to creative and marketing businesses, today and tomorrow.

IT Essentials

Handoff day-to-day IT to our experts whether your team is on-site, remote, or hybrid.

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Custom Projects

From industry-specific software to client-specific compliance, we’ve got you covered.

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Strategic Consulting

If you have big growth ambitions, we’ll make sure your IT is ready for your next move!

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Book a consultation

Offload your IT worries in a no-risk, no-cost one hour session. We’ll listen, and then lay out a proactive approach to making your business hum. See how user-friendly we are!

Anything, Anytime, Anywhere

Our online concierge team can help your staff anywhere in the world, in any time zone 24/7/365. Onsite technicians can deliver projects across the UK & Ireland.

Our Locations

London, UK

In the centre of Shoreditch, our clients are taking on traditional industries and revolutionising markets.

18 Finsbury Square, London EC2A 1AH

Manchester, UK

We support bold innovators shaping the future of shopping, dining and entertainment.

9 Great Ancoats Street, Manchester M4 5AD

Dublin, Ireland

Home to some of our most exciting finance, technology and SaaS clients.

42 Pearse Street, Dublin D02 YX88

Need on-the-ground support elsewhere in Europe, in the US, or on another continent? We have trusted partners all over the world who seamlessly extend our services. Tell us more about your priority locations.

S&S Systems:

Our solutions, rolled out in two phases, were game changers for a distributed workforce!. First, we consolidated disconnected platforms into Microsoft 365’s suite of apps. In Phase 2, new processes were designed for a 100% remote workforce in two countries. We automated and systematised all IT, from device purchasing to onboarding and offboarding.

S&S Smiles:

No more hassles keeping track of dispersed hardware.

Security risks of hardware floating around eliminated.

Expanded remote service to include localized repair options.

Cost and time savings.

S&S Systems:

Since innovation is foundational to our client’s business, they totally entrusted us to reimagine their IT from start to finish. We consolidated and streamlined systems, achieved cyber essentials certifications in 3 months, and implemented our zero-touch deployment of Macs and PCs, including architecture industry-specific software needs.

S&S Smiles:

No more friction and frustration, not to mention cost and time savings! IT went from being a nightmare to a dream – and now we’re working on an IT roadmap strategy to evaluate future hardware and software needs as well as optimize their IT infrastructure as they grow.

S&S Systems:

We automated and streamlined all things IT, from device purchasing and management to onboarding and offboarding to core app implementation (e.g., Google workspace, Slack, Vanta) and tackled SOC2 compliance from A to Z.

S&S Smiles:

Zero-touch Mac deployment is now a team crowd pleaser, not to mention the fancy IT and media kit we installed in their posh new offices that work seamlessly, especially during new business pitches! What’s more, no big brand prospect is off the table for our client now that their compliance issues are in-hand.